When you encounter a situation of water damage in your home or business, it can seem overwhelming. Calling West Coast Fire & Water is the first step in the right direction to getting your property back on track to normality.

Emergencies don’t know what time it is, which is why we have trained technicians on call 24 hours a day, 7 days a week to spring into action as soon as you call.

With a decade of experience, we know how crucial a fast response is in terms of a water loss. Even just a few hours can cause detrimental primary and secondary damage to the materials in contact with moisture.

What to Expect

So let’s go over a little of what to expect when you call West Coast Fire & Water to help you with your water emergency.

When you call, be prepared to answer a few vital questions about your situation.

We ask these things to ensure the proper amount of personnel and equipment is en route for your specific and unique circumstance.

We May Ask You

  • Your name, phone number, and address
  • The location/address of the water damage
  • The cause of the damage
  • How long ago the damage started and/or when it was first noticed
  • How large of an area is affected
  • Insurance information (if applicable)
  • How you heard about our services

Once we receive all necessary information, we will dispatch it out to a project manager to review and assess. He will then contact you within 30 minutes of your original call to schedule a time for mitigation within the next 2 hours, then begin remediation of your home in no less than 4 hours.

Consistent Follow-up

Throughout the whole process we will return on-site to monitor and record all progress and moisture levels on a preferable daily basis.

If you have filed a claim through your insurance company, we will work directly with them, maintaining contact with both you and your adjuster to assure the process goes as smoothly as possible. We will be with you through the whole process, because here at West Cost Fire & Water every customer is our number one priority.


Day or night we will answer your call. Being a locally owned and operated company gives us the ability to respond quickly and without delay. So in the event that you have water damage, remember the friendly and professional team at West Coast Fire & Water is here to help you from start to finish whenever you need us.